I accidentally set off my alarm system, what do I do?
Why is my system beeping, and how do I stop the beeping?
My electricity is out, does my security system work?
Yes, our systems are equipped with back up batteries and may work without electricity for a limited time. You may notice your keypad is blank, this means the system is just conserving energy. To arm or disarm system press keys on keypad and keypad will light up to confirm arming change.
My electricity is out, why is my system beeping?
How can I tell if my Security System will call out in case of emergency?
Do I have to have a phone line for my security system to work?
I want to switch to Digital Phone Service - will this effect my Alarm System?
How can I set my alarm system when it says “protest”?
How do I test my system?
First, you can send a manual phone test, enter 8 + CODE + 2 (Concord Systems) or CODE + 8 (ITI PRO 3000-5000). Your system will beep when phone test complete or give you an error message if test failed. If your phone test fails, call our office for assistance. Concord systems will need to press status (*) after phone test to clear the memory.
Second, you can check your system with Central Station by setting your alarm off. Arm your alarm and then open a door or window to set off alarm system. Let the system sound until you get a call from Central Station you must know your password. Then disarm the system. If you want to test panic sensors or medical alerts, you must call our office to put your system on test before you press them.